Chimienti & Associates has a full-service enrollment call center for voluntary benefit enrollments. With more than 20 years of experience in enrollment methodology, the Chimienti & Associates Benefit Center has state-of-the-art switching and customer service infrastructure to handle any size employer or organization that wishes to automate their enrollment processes.

AdminDirect

Even more extraordinary, our on-line benefits management system, AdminDirect allows a company’s Human Resource Manager to execute updates in plans or employee status and readily communicate plan information to employees and carriers with great expediency and efficiency. This capability greatly simplifies procedures for work-site and core benefits plan managers. AdminDirect has all the following capabilities:

• all eligible employee data, tracks all dependent data with relationship links to primary employee record, stores company’s benefit plan rules including eligibility restrictions, waiting periods, volume and age calculation frequencies, and maintains benefit plan coverage and rate history.
• benefit plan filtering to designated divisions and/or employee classes, tracks each benefit elected by employees and who in the family has coverage under the plans, auto-enrollment feature for employer provided default benefits, benefit plan bundling capabilities, and benefit plan rate and coverage calculation engine.
• benefit accounting and billing system, payroll deduction tracking and payroll reconciliation system, standard reporting system including various census, discrepancy, enrollment, and audit reports, custom reporting, and custom benefit forms availability.
• history logs of changes made to member records, billing records, and coverage record, data Import and Export functions, leave of absence (LOA) tracking, basic COBRA tracking, electronic eligibility updates to carriers’ systems (where interfaces with carriers have been written), and many other features

The AdminDirect system capabilities are beneficial to Human Resource Managers and core benefits plan managers because the administration module does the following:

• a single database of employee and dependent benefit information that is much more efficient than traditional paper-based filing systems.
• immediate access to benefit elections, past and present, to determine who had what coverage No more searching through file folders and forms!
• when and who made changes to employee, dependent and benefit information.
• required paperwork with custom pre-filled forms.

Admin Direct Also:

• Increases enrollment accuracy which improves employee satisfaction.
• Reduces or eliminates paperwork.
• Electronically updates carrier systems with client-managed eligibility information resulting in greater eligibility accuracy in the carriers’ systems.
• Increases the accuracy of employee payroll deductions by providing detailed reports of those employees who haven’t had the appropriate premium contributions withheld or those that have not been stopped.
• Provides access to meaningful reports in both standard and customized formats.
• Gives administrators the capability to keep free-form notes on employee, dependent and benefit information.
• Automation reduces staff time spent doing repetitive tasks.
• Reduces billing errors, eliminating overpayment of premiums.
• Puts control of benefit information in a company’s hands which simplifies many processes such as census preparations, request for proposals, and employee communications.

Internet employee enrollment capabilities enhances employee satisfaction with benefit plans and increases administrative staff efficiency with handling employee requests in the administration module.